When I decided to learn about AI technology, the first thing I did was look for detailed information about AI that helps in communication with clients. I found an article on the website https://www.socialchamp.io/blog/conversational-ai/ and was pleasantly surprised. It explains all the intricacies of conversational AI and how it can be used for business. For those who don’t know where to start, this will be a great guide. This resource turned out to be extremely useful for me and I can confidently recommend it.